Experience at pickup was awful: the representative's app wasn't working, it took more than 45 minutes when though we were the only customer. We did not get a dolley even though we had reserved one... I insisted but they did not have any at that location. The interior of the truck was DISGUSTING! Mud all over the place, empty plastic bottle, junk all over (smarties, papers, screws)... I have all the pictures if you want, as I cannot upload then here.
steve p
Amber Paan
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3J1W5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Awesome experience
Hardik PWe got hurt while opening there was wire sharp metal tied to handle. Very dirty. Not enough gas. We booked and paid for Dolly. Upon arrival we were told once we asked ourself that Dolly is not present. That wasted my one hour and picked 5:55pm instead of 4:30pm as I had to go to store to get Dolly Very unprofessional
Sarabjit KThe truck received was dirty. The truck was parked at the rear. When approached the truck, the fuel cap was open. The rear of the truck door was hard to open and plus, there was wires that had been cut like barb wires which was dangerous. I had a cut because of it. Mentioned this to the owner and he didn't seem to bother. I would expect a.xall from the management with regards to this matter. If not, I'm going to engage my lawyers. I have pictures and evidence.
Vijay AI would never recommend this location or even u haul in general at this point. Such a terrible experience
Deborah H