We picked up the trailer and got it home (less than 5 miles away) and noticed 3 nails in one tire. I reached out to who we rented it from to see if we could swap it out with another trailer as we didn't want to drive to Florida with it like this (at this point there didn’t appear to be an air leak) and was told to reach out to U-Haul. I did contact U-Haul and they sent someone out to change out the tire in a very timely fashion but this set us back several hours by something that could have been avoided with proper tire inspection from the place we rented from.
ALISHA B
Fire Axe Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camby, IN 46113
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Customer Reviews
- 4.5 Average Customer Rating
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It was stated verbally, at the time of pickup, that we could extend our rental time, with no penalty. Later, when I attempted to do so, I was not allowed to make the request online. The gentleman who made the rental, when I texted him, stated that we could keep it longer, but that we 'might' be charged for another day, which is what happened. So be very careful when you rent, and make sure you have your day planned out to the minute, otherwise instead of paying for two to three extra hours, you'll pay for 24 extra hours.
PERRY Rkeep hep the customer as you do.
Jacquilla ARyan was super friendly and helpful. Beyond professional and accommodating. 10 out of 10 would recommend this location to anyone in the future.
MARK RI have rented 3 times off of him very good service. I will use him again in the future.
DANIEL F