I was very disappointed in this team. They did not let me know that filling up the gas tank of the truck was not necessary. It was empty upon pickup so I filled it. I expected to be refunded for filling up the tank since it was not a part of the contract and they declined. Exercising their services again. U-Haul needs to communicate expectations better. Filling up cost Mr 100$ I won’t get back. Now someone else gets free gas. So disappointed.
Abigail L
California Sports Apparel & More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tracy, CA 95304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Love this establishment, it the only one location with no nonsense rental!! Availability is awesome and service is excellent!!
Angel LThe man I spoke to was super help full and curious. Even though I was early, he got me checked in and took care of my rental. Honestly a great experience overall.
Albert PThe customer service was excellent.
SAIA SFriendly helped me check in as I was struggling with my phone check in.
maria C