Owners went above and beyond to help me I would recommend this place all day long great to work with
Paul C
Davis Roadside Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castleton On Hudson, NY 12033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I waited (along with other customers) for the employee(s) to arrive and open the facility and start the process of renting. Not sure the official open time for a Saturday morning but surprised it's not 8am. I did speak to them the day before to confirm and they said 10:15/10:30. I arrived at 10:15 but they didn't show until 10:45. Once arrived they started the 'computer/paperwork but that process took another 1/2 hour. I would rent there again simply because of location but that overall rental pickup process, compared to many other times I've rented at U-Haul facilities was below standard.
Michael BThe reserved vehicle was present, and the key was in the lock box, but the system did not recognize it. I had to wait two hours to pick up the vehicle, despite calling the help line. After two hours and a second call to the help line, the issue was finally resolved. The help line staff did an excellent job. I was promised a $50 missed appointment guarantee, but it was never applied.
William MThe folks at Davis Roadside were amazing. They made sure I was setup correctly and that I had everything I needed. I can say with 100% certainty that they made my experience much better.
Patrick MThe couple that own this business were outstanding. Very helpful and friendly. 5 star for sure.
STEPHANIE L