Staff were wonderful. They really took care of me under less than ideal circumstances. They were there every step of the way. The only complaint I have is the UHaul software and its poor functionality. It took 25 minutes to get the software to accept a valid drivers license via the ridiculous image upload feature. If UHaul requires a drivers license upload, then they need to provide a properly calibrated machine at their rental locations to do so. When a customer is moving, they don't have the time to waste 25 minutes playing personal drivers license photographer.
WILLIAM P
LKBK Properties LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carbondale, IL 62901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We may have been the first customers to use this location and definitely room for improvement. Employee seemed surprised by our arrival even though reservation was made a week prior through the website.
William S