Called earlier in the day and they said I can drop off anytime bc they were open 24 hours which aparantly was not true bc when I went to drop off the uhaul noone was there, couldnt find the key drop box or get anyone to answer the number they provided. I had to call a uhaul agent who was so great and helpful to help me and idk what I would have done without that representative.
RICCI H
Turn Key Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carterville, MO 64835
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This was not a great experience at all. I didn't get to actually rent the truck when I wanted to, so I had to pay for another day that I didn't need and when I went to drop it off at the contracted time, no one was at the shop and the sign said they wouldn't be open for 2 more days. THEN, I had to be interrupted at work to fuss with downloading an app I know nothing about security-wise to be able to return the truck at the scheduled time on the scheduled date. After all of that I had to take pictures of everything and upload it to the app just so to complete the process instead of getting charged for another 2 days. All in all a pretty bad experience.
Brian SOrdered moving blankets but none were in te truck. Had to go all the way to Joplin for blankets. Should have just went to Joplin to begin with.
Jeanie NWent there and picked up Uhaul truck and the inside of the truck was dirty and very sticky, like someone spilled a coke in it. Before I could bring it from there to here, when I got back to my hotel I had to go clean the inside.
Alice BDue to having to use online check-in it was a horrible experience. It took over 2 1/2 hours of being on the phone to get it checked out. The gal on the phone was phenomenal help and would not of got it figured out with our her.
William A