I was told to pick my truck up from this location because someone from U-Haul called me and told me the original location I booked my truck with was closing early. I had to go to that original location to load a u-box container and they told me they didn’t close early. Was giving no explanation why I had to switch as they had plenty of trucks in their lot. When I got the truck it was missing the dolly I reserved and when I tried to explain it in the office, the only person there barely spoke English as the people who deal with the rentals wasn’t there. Luckily I was able to get it, but I was not pleased with the whole experience.
Sam B
Guate Latino
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chandler, AZ 85225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The problem was not the pick-up location, but misleading advertising. After 43 miles of driving, less than 4 hrs, I ended up paying $152, far cry from the 19.95 that it’s boldly printed on the trucks.
Charles WUnderstand a new location and U-Haul person who should up fixed the situation and had excellent knowledge and got me on my way
Brian C