I picked up the truck and we got on the highway and the gas light turned on. There was only 30 miles of gas in the truck! Never ever have I had this happen in my almost 60 years of renting trucks. I filled it up for the trip and it cost over $100. I arrived in Christiansburg Virginia and dropped it off and they told me there is no reimbursement for gas. It still was on three-quarter tank. Should I ever rent from U-Haul again?
jonathan t
Dedicated Auto Body and paint
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charleston, WV 25302
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Car carrier surge brake was defective. One fender was bent and would not stay latched. Typical UHaul maintenance in my experience
CRAIG MThe drop off location worked out perfectly, however there was some vehicles in the way for dropping off the trailer. The manager was nice and asked if we needed a hand backing in the trailer, but we were able to make it happen. All good!
MARK LNever had a chance to check out truck
ROBERT Pnothing needed
JANIECE T