Charged me for fuel that I didn’t use. The owner put that the truck had more fuel to start than it actually did (I have photo proof of my initial pick up). When I put how much fuel was in the tank upon return, which was filled to where it started, I was still charged $18 for fuel because the owner lied about where the fuel tank was when I got the truck. When I called back twice, someone answered but never said anything. When I was calling to inquire about renting the truck, she always answered. Now all of a sudden, there’s no answer. She’s probably ripping everyone off by lying about how much fuel is in the truck to start with.
Katy C
Family Furniture & Mattress Gallery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thanks for your service
PHILLIP HThe location itself was kind of peaceful it just had no lights and was a little dark at night. Truck was close to the road, made it easier to pull out, but a bit risky getting a side picture. I'd give it somewhere like a 3.5, still wouldn't mind renting from it again though.
Peggy DNothing Krish handle the fact that she had some rude customers in the store on this past Saturday she did everything to keep these people happy They just hated the fact they brought the truck back extremely late and dirty She even informed them that the vehicle late and dirty and they was told when they pick it up that the gas must be in the same spot and clean to prevent extra charges
GEROLD KExcellent Customer Service! Thank You for all your help!!!
Martinique W