Very nice lady . Great customer service .
LARRY L
Family Furniture & Mattress Gallery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37421
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Customer Reviews
- 4.0 Average Customer Rating
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Owner didn’t show up till about 10 after one and it’s a little bit of a rough looking building, but she was very sweet very helpful and the online app did most of the work. So yes, I’d recommended. I just didn’t like the facility but truck was fine.
Laura GCharged me for fuel that I didn’t use. The owner put that the truck had more fuel to start than it actually did (I have photo proof of my initial pick up). When I put how much fuel was in the tank upon return, which was filled to where it started, I was still charged $18 for fuel because the owner lied about where the fuel tank was when I got the truck. When I called back twice, someone answered but never said anything. When I was calling to inquire about renting the truck, she always answered. Now all of a sudden, there’s no answer. She’s probably ripping everyone off by lying about how much fuel is in the truck to start with.
Katy CThanks for your service
PHILLIP HThe location itself was kind of peaceful it just had no lights and was a little dark at night. Truck was close to the road, made it easier to pull out, but a bit risky getting a side picture. I'd give it somewhere like a 3.5, still wouldn't mind renting from it again though.
Peggy D