They didn't have my reservation ready. I had to talk to someone off site on a phone. It took 30 minutes just to get the contract emailed to me. WEIRD place.
WILLIAM H
Petro Canada Chelmsford
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chelmsford, ON P0M1L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had to dig the trailer out of the snow bank before usage.
TERENCE NHad originally booked to pick up in Val Caron instead of Chelmsford but U-Haul rearranged my pick up location. Had booked for 2 days, but it was reserved by U-Haul for only 1 day. After discussing my needs, the clerk charged me for 3 days.
lise dI've had zero success obtaining any form or response from U-Haul about a safety issue with my recent rental. Why is that?! In all fairness, I've given U-Haul plenty of opportunity to acknowledge my concerns, but management does not appear to be interested in addressing them. With little to no competition, this company seems complacent in operating with a monopolistic mindset and tends to prioritize short-term profits over long-term relationships, leading to a steady decline in product quality and customer service. This sense of entitlement, where they assume customers have no other options and therefore feel little need to improve or respond to feedback is extremely disappointing and will only motivate customers to seek alternatives albeit limited. RJW
Richard WDude was super polite and very helpful. Gave clear instructions on where to drop the trailer off and ensured I received everything to close the contract before I left. I can't think of any improvement here. Super happy with this location.
John F