Staff very accommodating and helpful.
Richard I
Orlando Auto Top Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60622
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Overall the issue wasn’t the location but with uhaul. It was difficult to pick up because of the app and it was difficult to drop off because of the app. Uhaul needs to approve on tha.
Jennie KThis location helped me out in a rush. They delivered when a nearby has gas station vendor failed but I needed to make the move that morning. The guy at Orlando Auto Top figured it out and set me on my way. Will use again.
VITALIY VConsidering your UHAUL app rarely fully works,, this location is very helpful. They are very nice and manage the reservation on their side that they can access. I reserve through the app, get the text with the link confirmation and then show up to the location, tap the link to "pick up truck", only to have "You have no reservations" happen the last two times. One time, I just redid a reservation on the spot (in 20 degree weather) and got my truck. Yesterday, they did it manually for me even though I had a reservation number from Uhaul that showed up on their end, but I could not complete the process on my own. For other rentals here or at other locations, the app struggles to accept photos and you have to go to the bottom of that section, and retake photos and refresh manually every screen until it eventually posts the vehicle photos. (Yes, I am on active wifi at these locations). The convenience of the app needs work. I spend 45+ minutes picking up a rental almost every time, which is usually 3-5 times a month.
MATTHEW HI am pleased and can’t think of anything I would change. Maybe the application speed in terms when I was ready to depart I was not able to take a picture of the license plate and van on your online application. I did take pictures of the truck and plates on my smart phone as well as the front control panel showing mileage and gas fill.
Roger R