We could not find the truck assigned to us. The app was not working and marked my rental as if we had already received the truck. The employee gave me the keys for a different rental the same size, however, the app had already registered the other vehicle that was first assigned to me. The major problem occurred when I returned the rental since the one that was assigned to me in the app had waaay less miles than the one that I received so, when I returned it the app wanted to charge me for more than 20,000 driven. Also, the rental that I received had no gas and apparently the one that was assigned to me had a full tank and the app also charged me for a full tank.
Luis I
T100 Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I found Frankie was helpful and friendly. However, I found the truck needs some maintenance, kind of slow
RAFAEL ONo parking, have to cross a 4 lane road across the street to get rental. No lights worked on tow dolly. Was towing at night with no lights. None of lights worked hazard, turn signal or even parking light.
Edagrdo EGreat customer service
FRANCISCO MNot enough space to maneuver with a 26' U-Haul going in and out of the parking lot.
Modesto D