I chose this location because it is close to where I live. That said, it’s pretty rough area and the address was a little hard to locate because the only sign I could finally find is on a building back behind a high fence. My instructions were to call a local number when I arrived in Cincinnati. I did and was told that the drop-off office was closed and that I could simply park the truck on the street and drop the key in the lock box mounted to the fence. I locked the truck’s cab but had no way to lock the back of the truck. I was concerned about any damage that might be done to the truck after I left it, but apparently nothing happened because I got a receipt several hours later in the middle of the night. So maybe I was just being guilty of the same misperceptions of the area that annoy me when people talk about my close-by neighborhood. All’s well that ends well. Just need better sign.
JOHN B
Kitus Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45214
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Customer Reviews
- 2.5 Average Customer Rating
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My reservation was moved from a nearby UHaul store to this location and it is a horrible location. There are abandoned cars along the street and it does not feel safe even in the middle of the day. After watching a drug deal across the street from my car I had to go through an approval process after uploading my drivers license forcing me to stay in the area longer than I had to. My license had already been uploaded as part of my reservation at the UHaul store. Once I started the truck, I found that the service engine soon light was on.
Nephi WThey called me the day before to try to get me check in online.. then. The day of they had me change my drop off location which led to Chaos. I don’t know why they want to try to make a deal with the customer in the middle of moving an already chaotic situation. This made my day hell and I don’t appreciate your intentions. So probable the last time I will patronize U-HAUL and I will tell all people I encounter to avoid using them as well
Flora SRent them what they ask for someone actually in office to talk to instead of over phone only had truck for less than an hour couldn't use because wasn't right kind of truck I ask for but had already paid over phone
MICHELE EI made a reservation at a different u-haul and my reservation time was changed without my acknowledgement after I received a text stating that the location had a family who needed a trailer. Changed my location to this location and I’m glad they could accommodate my reservation.
Cameron H