Made it very easy and had a great experience with the service!
ERICK C
Petro America #2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67203
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Customer Reviews
- 2.5 Average Customer Rating
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Actually have the equipment that I reserved a week in advance at the location I reserved it at and at the time I reserved for.
Chelsea PI walked into the Petro to return the truck which is a convenience store, the lady just said to return the keys next door to the liquor store and place them on the counter. So I walked over to the liquor store, walked in and there was nobody in the store despite the sign saying open. No customers and no employees. Seemed very sketchy but I placed the keys on the counter and walked out.
KENNETH MPickup location is a liquor store. They had to interrupt my checkin process several times to sell liquor. I used the online checkin but they didn't recognize it and had to go through the entire checkin process again. The truck had a broken mirror which was broken where it sat because glass was on the ground below it. I told them about it and they said just take a picture of it. I did not feel comfortable driving it like that so I called the central u haul office and got permission to remove the remaining glass. This truck also pulls to the right badly. I had to drive it like this for over 5 hours to my destination. Not happy.
DALE EThe drop off point where I recieved my Uhaul tried to rip me off. I also got a charge for filling my tank up when I dropped it off with the same amount of fuel that I picked it up with, I have picture and timestamp proof of this.
DANIEL J