First we were given the wrong address as the company moved and we drove almost a hour. Caused us an extra 1/2 hr. Then they didn’t have wiring harness. Had to drive to another U-Haul location for it, another 1/2 hr. Then an hour return. Not a good experience.
Richard C
Roy Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clarence Creek, ON K0A1N0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was overcharged for miles on the vehicle that I rented, because the owner did not go out and check for himself, but relied on what the customer showed him on their phone. I called them and they told me to call U-Haul which I did and Sophia C. was very helpful and very kind on the phone and helped me to report this issue. So Thank you Sophia C. from somewhere in the United States for all of your help.
Gail RThe staff at the location arrived 30 minutes later then what had been agreed to. Location not clean. Disorganized (even if they were moving).
Stephane Lno air conditioning in truck
Andre MI was told there would be moving blankets and a dolly for complementary use but there was nothing inside the truck.
Julie S