Make sure somebody who knows Uhaul procedure is present during operating hours. Nobody was there and I had to call the site I rented from to confirm I dropped off, because nobody who handled Uhaul was kn site in Cobden. Now my deposit is in jeopardy because I couldn't wait around for somebody to show up and process my return.
BRIAN F
Cobden Grocery Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cobden, ON K0J1K0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Great dealing in Cobden at the grocery mart service was friendly and pleasant would recommend forsure.
Tim KHad to 1/2hour to get the vehicle. The operator of the site could not get the drop off box lock open as it was damaged.
Heather BThe person in charge for UHaul matters was never there and couldn't be reached, then I get an email with a fuel surcharge for 24 lt of fuel worth $51.74 and I dropped the vehicle off with more fuel in it than what was in it when I picked it up. I went back to Cobden Grocery and of course the person for UHaul can't be reached so a store staff gives me a 1 800 number to call. I called Val in Eganville instead and she said not to call that number, she gave me customer service number instead. Thank you very much Val telling me to take the pictures and by calling customer service it ended up solving the surcharge for me. When I called that number and spoke with Angelia, she was very pleasant and professional and gave me an email address to send the pictures and she passed my case onto Jonathan, her manager. While he read my story and seen the pictures, he then removed the promissory note off of my account and he apologized for my inconvenience. Thank you Jonathan, Angelia and Val.
Dan SI very exasperating and unpleasant experience
brad b