Mileage fee too expensive
Darlene C
Repeat Boutique
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Interlachen, FL 32148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was perfect
Yamiryx MTrailer was dirty. Had a few items of trash in it. U-Haul representative did not speak clear English so there was a communication trouble had to buy a light plug was not included loaded my items trailer had a flat service first respondent was five hours away called U-Haul back they said they were dispatching someone else, someone else did not respond or call I was stranded five hours total waiting for U-Haul representative to change the tire with my cat and dog in my vehicle on a 90° weather day. Customer service called extended my rental one day after unloading my items. I returned the trailer to what should’ve been an open facility.. The facility was closed. I called left a message said I needed a price adjustment. This is what customer service said. Please call me back. Still no response. They did not discount for the inconvenience troubles. I had absolutely terrible experience made very traumatizing and I still have a U-Haul bill I have to call customer service to adjusted at this point I would like the whole thing refunded. This was a terrible experience.
Kristen mStarted out with a bad front tire and had to wait for a tire change for 3 hours and stand in rainy and cold for about an hour or so for a tire change and didn't get to my destination until 11 pm can't see that good at night anyway
julie jNothing at this time. My experience was good. I reserved my rental in person with Robin . My pickup and return was done online.
antonio r