The guy was terrible. He owns a gym and this is his side business. When I showed up, I had to wait 30 mins for him to finish a training session, despite the fact that I made my reservation and paid in the app prior to. I opted out of the insurance, and he said he would charge me for any damage, which makes sense. But then I had to go to a different location by myself to pick it up and drop it off, so it was impossible for him to verify existing damages before or after I used it. I took pictures and video before and after just in case. No damages occurred during my rental period, but his level of unprofessionalism left me with no desire to use uhaul for future moves.
Moving Truck Rental in Colorado Springs, CO at Studio Fitness
Moving to or from Colorado Springs, CO 80921? Get FREE truck rental rate quotes at Studio Fitness.
Get FREE moving truck, pickup truck and cargo van rental quotes at Studio Fitness
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Colorado Springs, CO.
Cargo vans and pickup truck rentals in Colorado Springs, CO
U-Haul cargo van rentals and pickup trucks in Colorado Springs, CO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Colorado Springs, CO 80921. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Make sure equipment is available when promised. This is 2nd time appointment was not honored. Will not use u-haul again.
Junior was extremely helpful. The drop off site was a parking lot that was well marked. Only concern was there was a car in the lot with its windows broken out
There was nobody at the rental location when I arrived. I called them on the phone and they were helpful but unable to check the trailer in when I was there. I was very disappointed.
Be on time!
Parking lot needs a little paving work and trailer parking could be improved *** attendant help was super ***
Their was no one available at the location , if I had known this before hand I would have taken someone with me to help lift the trailer off the hitch. I had to wait until a male person came by and help me.
Excellent customer service, very helpful and easy to reach with quick response time when message left.
The location was hard to find, it was unclear where to leave the vehicle and there was a car there with busted windows, making me nervous to leave the truck there. The online check-out process was great and worked fine.
On the phone he was not polite when I was asking if it was ok to take the truck back and when I arrived he just rushed us away. I wasn't comfortable with asking additional questions since his attention was on his business of a gym rather than accepting my return. It took a whole day for him to update the system to reflect I returned the equipment as well. When I tried calling this morning twice No one answered even though the website said they were open. I would not recommend taking a truck back to this location. I should have drove the extra 20 mins to another uhaul location.
Problems at every point to get my trailer turned in. The first place I was sent (Woodmoor) had no signage, no security, but was unmanned so I couldn't even leave the trailer and had to do it the next day. Then was informed of new location and given extra hour. Got call on way there from Junior telling us to hurry, i.e., not use the new later time. Got there 9:40 for 10 turn in - but then had no signage or anything to tell us where to go so I walked around to find it (never was given business' name); got call from Junior to say would be "right out" but then waited 10-15 minutes for him to show. When I shared with him that I felt jerked around (changes in place, time, no signage, waiting after rushing) he did a "not my fault" routine with no evidence of caring or wanting to correct/improve the system e.g. put up small sign; was clearly irritated by me. Not sure I'll be renting with U-Haul again. As a paying customer, I don't need or deserve that treatment. JR, trailer renter
As long as Junior learns that cars come off the dolly before you unhook it from the RV
Nothing, Junior was absolutely awesome!
Dolly, moving pads were not on truck. Windshield washer fluid out. Employee (male) was hard to understand and rude.
Office was 15 minutes late in morning opening but I do understand things happen and people get delayed so not a worry with me. Gentleman handing the office took care of the return promptly and was good service overall.
Teach the owner of this location how to provide actual customer service.
Everyone was very helpful in the process of my move. The carts after having to put things in storage were also nice. From start to finish! Great job thumbs up! For great customer service.
Horrible experience, very much regret selecting this location. This is a gym not a U-haul location. I was asked to drop off at 7:15 am but nobody is there, not sure how this works as a location for anyone.
The guy was very nice, but seemed to be too busy running the fitness studio to come out and check the truck in. When we got a call from the pick up location that the truck hadn't been returned the next day, I went there to ask him to do it & get a receipt. Again he was too busy and said he'd check it in and email the receipt as soon as he was finished. We ended up calling the 1-800 number for UHaul and they checked it in and sent the receipt, since he still hadn't done it.
Everything was Excellent! Thank you Jr!!
The furniture pads were wet & frozen (did not discover this until we were being loaded. The trailer chains were not hooked up properly (they were wrapped around the trailer neck). When we stopped for the first time, I noticed they were dragging on the ground We stopped along the way at Sterling, Colorado were the gentlemen hooked them up properly.
Service person was late opening the office, did not provide instructions on the vehicle trailer
I would not recommend UHaul to anyone. They over charged me $400 dollars and couldn't even me the truck size I requested. Absolute terrible experience. Should have went with Budget
Got charged but did not receive dolly's or furniture blankets.
This was supposed to be an electronic/website rental. The truck identified was not available, then alternate trucks keys were not in the lock boxes, then the office didn't open on time. Our intended pick at 8 am didn't happen until 9:15 costing me an extra hour of labor while my men waited for the truck. Completely unsatisfactory experience