The associate at the rental location had no knowledge on how to explain charges. I was charged almost $100 more than the initial quote , and then double charged without explanation. The equipment failed on me, resulting in me, unable to utilize the last day of rental that I was charged for. Better training for all dealers who rent your equipment for you. My experience could’ve been better with the proper traininig.
JUSTIN B
Pack & Ship Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80918
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We arrived after the location was closed. U-Haul has very clear instructions on how to drop off a truck which we were able to follow.
LAURA LThe Pack and Ship employee that I received the van from was absolutely awesome!! 5 stars!!!! I will pick this location everytime I need to rent a Uhaul!! AND will pass this location on as THE place to pick up uhauls from!
APRIL WThey didn’t make sure the trailer had trailer lights that worked. The process took 4 hours instead of maybe an hour that it should’ve taken originally.
DYLAN VEasy drop off, friendly service.
STEVEN B