The truck could have been a little cleaner, but overall, it was acceptable. The person working at the pick up location was pleasant and helpful. The location was very good for us. What U-Haul can do to improve is to give the customer a better estimate of the overall cost, BEFORE they pick up the truck. To advertise it as $19.95 IS VERY MISLEADING. This $19.95 truck that I literally we had for 2hrs and 15 mins. and only went 25 miles roundtrip, TOTAL COST: $100.
Evelyn w
Huntington Deli & Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, MD 21046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a wonderful experience. Dan from u-haul called me to go over everything with me for the pick up. It was very helpful. The location was easy and convenient. The truck was easy to handle and very clean. Thank you!
Rebecca PThe staff told me that he didn't take trailers. Then he told me to park it in front of another business.
SCOTT GEverything was great but the price. I think for that short of a distance and time it was very expensive to rent such a small truck. I’ve had rentals in the past that was triple the distance and time but the price wasn’t that far off. It’s disappointing because U-Haul is a great company. But the fees and everything added on to this trip just wasn’t worth it.
Marquise JExcellent service
Sonal F