There were no blankets or dolly provided. U-Haul charged me anyway for the equipment they did not provide. The trailer had loose screws and trash inside.
Patrick S
St Andrews C Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
St. Andrews C Mart was the pick-up location for my rental. It’s a smoke-filled gas station in a sketchy part of town. The truck was dirty on the outside and lots of dog hair on the inside. You have to jump through hoops to get the keys. I wasted a lot of time just trying to get the keys to my rental. I STRONLGY do not recommend this pick-up location.
Eric SI finished with the truck ahead of schedule, so I returned it on a Friday afternoon. However, on Saturday, I received messages from U-Haul saying that it was almost time to return the equipment. In other words, the workers at this location had not told U-Haul's computer system that the equipment had been returned. Eventually, it was straightened out, but it took a great deal of time and effort.
DAVID CMy rental was returned 3 1/2 hours earlier than I reported. I was charged for the entire length of time that was estimated I needed for the trip. I'm not sure if this property has a different set of rules from other U-Haul rentals, or if they are all the same. I was charged for the entire length of time, I estimated but I was told I would only be charged for the length of time I had the truck. I was quoted one price but charged another. It's not a big problem, but fairness and honesty should be a priority in a business. Store associates very friendly and respectful.
Shirlene WThe safety chains were busted and the left blinker light on the trailer did not work.
James H