The place has poor customer service they didn't tell me all the hidden fees and they didn't tell me that for the insurance that it's 15$ a day. They don't check the vehicle I left my keys in the truck accidentally and I searched for my keys for 2 hours then my gf called them and asked them if they could go out and recheck the truck and they called her back saying the found the keys. The place rented me a truck that was so nasty it had food containers in it a cup down inside the passenger side door that had clabbered milk in it. The truck was literally on empty I had to take the vehicle straight to the gas station when I left. The place where I rented from the two ladies were very unprofessional they were rude very snobby towards me..
Chila C
Columbus Appliances
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent
MARK SKeep trucks in better working order and when a potentially dangerous situation is reported, don't allow the vehicle to stay in rotation until the problem has been corrected properly.
JOHN HThr process was so easy to rent a truck. The associates were kind and knowledgeable. I will use them again.
LISA CThey stated that at this location they couldn't take cash when I brought the vehicle back plus they had no lock on the U-Haul to secure your items, I went back and asked and they stated it didn't come with one so I had to go purchase one!
GREGORY R