Rome Hilliard Self Stg (U-Haul Neighborhood Dealer)

Rome Hilliard Self Stg (U-Haul Neighborhood Dealer)

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Address

466 Hilliard Rome Rd
Columbus, OH 43228

(614) 870-7716

(Btwn I-70 & W Broad)
Driving directions

View website

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Columbus, OH at Rome Hilliard Self Stg

Moving to or from Columbus, OH, 43228? Get FREE truck rental rate quotes at Rome Hilliard Self Stg. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Columbus, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Rome Hilliard Self Stg

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbus, OH.

Cargo vans and pickup truck rentals in Columbus, OH

U-Haul cargo van rentals and pickup trucks in Columbus, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbus, OH, 43228. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Columbus, OH, reserve a van for your moving needs from Rome Hilliard Self Stg!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JAMES M. on 12/1/2016
Rating: 5 out of 5 stars

again 5 stars

Julie D. on 11/22/2016
Rating: 3 out of 5 stars

Good customer service

Holly L. on 11/20/2016
Rating: 4 out of 5 stars

Stopped to put fuel in the truck and didnt want to run correctly. Pulled over after check engine like came in for about 15 mins. Truck ran a little better, however, check engine light stayed on. Just over all disappointed with the mechanics and driving over 125 miles to my destination. Then to return truck 1 day early and no price reduction.

Amos G. on 11/19/2016
Rating: 5 out of 5 stars

Was easy, booking online and checking in worked great was ready to go upon arrival. Drop off was simple and fast. Would recomend to anyone. Service was excellent. Overall 5 outta 5.

DASSANDRA D. on 11/14/2016
Rating: 5 out of 5 stars

The truck was not on a full tank so it cost me a little more

Brittany S. on 11/14/2016
Rating: 4 out of 5 stars

Great friendly service.

Jonathan R. on 11/7/2016
Rating: 5 out of 5 stars

Service was excellent and friendly. The parking brake would not fully disengage. I was on a hill when I unloaded my belongings and thought it best to use the break. When I pulled the lever to release the brakes, they clearly disengaged but the light on the dashboard and a loud buzzing noise would not turn off. Also, the key provided for the padlock worked, but I couldn't actually open the padlock to use it; probably just stuck.

DEBRA R. on 11/5/2016
Rating: 4 out of 5 stars

cant think of anything

Darlene W. on 11/1/2016
Rating: 1 out of 5 stars

The owner would not acknowledge the free month for a storage unit. I have called Megan in SC and corporate twice with know resolve. Someone owes me 150.93 as this was not mistake.

Leonard J. on 10/28/2016
Rating: 5 out of 5 stars

Overall I had an excellent experience. Great customer service all the way around. Keep up the good work!

james m. on 10/27/2016
Rating: 5 out of 5 stars

As always great service 5 stars

RUTH G. on 10/27/2016
Rating: 4 out of 5 stars

He was very polite and knowledgeable. I would recommend them who needs to rent uhauls

BRUCE A. on 10/25/2016
Rating: 5 out of 5 stars

The guy was very helpful will be my first choice hands down

Ian S. on 10/23/2016
Rating: 5 out of 5 stars

My experience was great

james g. on 10/23/2016
Rating: 5 out of 5 stars

very accommodating staff, very helpful and will continue to do business there. the office smells like smoke is the only complaint. everything else is above average.

JOHN G. on 10/14/2016
Rating: 5 out of 5 stars

great service personal helpful

BROCK B. on 10/12/2016
Rating: 5 out of 5 stars

I took pictures of the mileage before I left and when I returned. There was 149440 miles when i left and 149445 when I returned. These are the exact milages in my pictures but I was charged for 5.6 miles. Its not a big deal but I would have appreciated the numbers to be accurate. Other than that the service was great.

Tennis O. on 10/11/2016
Rating: 5 out of 5 stars

Great experience and I would definitely use this store again Very friendly and helpful- Thanks, Tennis Ooten

Daniel C. on 10/6/2016
Rating: 1 out of 5 stars

I had reserved a pick up truck and the next day I was called and told that the pick up truck is no longer available. They told me that I could pick up a truck instead at a location on the other side of town. Knowing that I wouldn't be able to leave work until rush hour and wouldn't be able to make it in time for pick up, I asked if instead I could get a 10 foot truck. This seemed okay and I was told that it would be the same price however, the mileage was going to 79 cents instead of 69 cents. I asked if for the inconvenience, they could match the 69 cents. It was at this point, I was told this was not an inconvenience to me and there was nothing they could do. The person I spoke to, Asia, became very rude and wouldn't allow me to finish a sentence. She was talking over me, yelling at me, and I said do not talk over me, allow me to finish a thought! She went on to tell me not to tell her what to do and that we're not going to change the mileage and that they don't owe me anything. I said "well, actually per your very own guarantee, you owe me $50 dollars as the truck I reserved wasn't available anymore." This did not please Asia. She became even angrier and just hung up on me when I began asking for a manager, a phone number to speak to someone higher than she was (she insisted there wasn't anyone higher than she). I called the 1-800 number and spoke to a girl named Lauren. Lauren was fantastic. She heard my complaints and she was very sympathetic and apologetic to the abuse that I received. Lauren said that I would get the $50 guarantee and the 69 cents a mile! All I would have to do is confirm with my local store. In the mean time, I received a voicemail from Roberta from the local store stating that I would receive the $50 guarantee but they couldn't change the mileage. So, I called back hoping to speak to Roberta. This was 1:12 PM, I was told Roberta wasn't there anymore. So, again speaking to the lovely Asia, I told her about the conversation I had with Lauren. Asia became very mad again and started talking over me once again, continuing her rude and insolent behavior. I began coaching her on how to appropriately speak to customers and told her she needs to work on her customer service skills. She said she didn't need to because she's not in customer service. I said "talking to customers in any capacity is the definition of customer service." She then said I would need to speak to Roberta. I said "I said well when will Roberta be in again?" She said "I don't know." I asked "then how can speak to her again?" Asia literally said "She's on her lunch, I don't know when she'll be back. It'll probably be 3:30." I thought this was odd. I've never heard of companies allowing 2 and half hour lunches, but whatever. At this point, after another moment of battering I received from Asia, she randomly placed me on hold. I disconnected the call and called the 1-800 number yet again. I spoke to a very kind gentleman by the

Joseph H. on 10/1/2016
Rating: 5 out of 5 stars

Went out of their to get us the size of trailer that we needed!!!

Norma B. on 9/29/2016
Rating: 5 out of 5 stars

I would highly recommend this place. Had a fast check in at 8am and was on the road in 15 minutes which was a great help for a long day of moving across the state. Thank you!

April L. on 9/26/2016
Rating: 4 out of 5 stars

I dropped off when location was closed. Happy there is a dropbox for that situation!

craig b. on 9/21/2016
Rating: 4 out of 5 stars

Keep up the good work!

NASTAJA R. on 9/19/2016
Rating: 5 out of 5 stars

The staff was very nice and friendly. We upgraded to a 15 ft truck with no problem. The truck ran great and our move went very smooth. Best money we spent that weekend for sure.

Brenda R. on 9/19/2016
Rating: 5 out of 5 stars

Love working with local servers.