The password locks used to lock up the keys to the trucks are extremely difficult to open. It took several tries to make it work. My rental truck did not have the furniture blankets in it that I had paid for. That was disappointing.
J A
Columbus Appliances
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I would recommend this location . But I do have to address the issue that I had . I placed an truck reservation and I picked it up just fine . I only had it for 6 hours and dropped it off back at the U haul dealer . They wasn't there so I dropped the keys in the drop box. . The next morning I received a phone call asking if I returned the truck , I said Yes , The representative asked me How long did I have the truck I said only 6 hours . We hung up the phone and three days later I noticed that U-Haul charged me for 2 days of rental instead of one .day. I did finally get the issue resolved . but We should of never had this problem Since three days prior I confirmed to them that I only had it for 6 hours. The moral of the entire incident Is Anyone renting a truck or anything for that matter has to have awareness when doing business with anyone because error's do occur and nobody should pay more then they agreed upon I don't know if this was an honest error or Someone thought that I would not notice . but I did . notice . I will not hold nobody at fought and I'm glad that I was paying attention .
RONDA SFrom the time we came in and rented to the time we left they have been the most curtiest people ever. Just some good ol fashioned nice people
GREGORY MReturnef truck 2 hours later i have not received my credit back to my bank card
BRIDGETT SOur experience couldn't have been better. The staff treated us well and they were very personable. The truck was clean and well maintained. It couldn't have been better experience. We will definitely use them again.
PAULA D