We were charged for blankets that we never got. We had to supply our own blankets.
Fredrick H
HP Commerce
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce, GA 30529
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app does not work when returning the truck because of the location, for some reason. Everyone has the same problem.
Tyrone SInside truck was very very dirty and the truck didn't do very well at all on hills driving down the road .
PAMELA BGreat customer service and very helpful ladies
MICHAEL JThe representative at the counter when I picked up the truck was borderline rude. Also, this location did not have any moving blankets, as I had reserved. I was told that this location was not a U-Haul location......that they just have U-Haul trucks. Perhaps a course on customer service would serve this location well. Also, I was sent to this location after the one where I reserved a truck did not have the 16 foot truck that I reserved. I did not receive 24 hour notice that the truck would not be available at the reservation location and was sent to the Commerce location. This resulted in 2 hours of extra time and travel out of my already tight schedule. No $50 refund has been forthcoming at this point, as promised on the U-haul website. Overall, I was satisfied with U-Haul. It seems, however, that the process of reserving online has some problems to work out. It would have been nice if I had received a phone call ahead of time to let me know that the truck would not be there for pick up and that I would have to go somewhere else to get a truck, thus saving me time and gas.
ELI M