Despite the web site saying this location was open 24 hours on the day I returned the trailer, the office was locked. I repeatedly called the phone number, only getting an answering machine. I left the trailer, hoping there would be no issues with the receiving facility. We'll see.Michael H.
Moving Truck Rental in Conifer, CO at KOTM Outfitters
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Conifer, CO 80433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Scam and rip off artists. Do not ever use. I returned a day early and they charged me for doing so! I will be reporting to state attorney officeMark G.
There was no one there, no one answered the phone & the steps to the office weren't shoveled . I was charged a drop off fee without my consent & no one call me backSusan M.
The owner was repairing the carwash helping people with hunting and fishing licenses while jumping on a tablet and taking care of my rental. Impressive, and everyone was smiling and laughing. That's customer serviceSEWON H.
I booked a trailer in Denver months ago and ended up having to drive a total of 90 miles to pick up what I thought was going to be a quick pick-up... turned out a 2.5-hour exercise plus additional cost for fuel. The pickup location wasn't actually open during their published business hours so had to struggle to get the heavy trailer hooked up myself. The trailer lights didn't work because the trailer cable had partially disconnected from the connector. I ended up having to fix this myself since there was no help or other trailer available and I had a cross-country move planned (for months). Good thing I keep a toolbox in my car otherwise I would have been stuck with no help and no trailer.Patrick N.
Make the quoted mileage rate more clear.KIRSTEN D.
Guy was super nice but the trailer was not there on time and caused a huge issue for us. Not his fault he was apologetic. On the other hand Uhaul should have offered me a discount. Due to the trailer not being there and the fact I had to drive an hour to get it I lost my moving help and still had to pay for it! Worst customer service ever! Not this location but the service directly from Uhaul.Carrie S.
Nothing, every time I have rented or needed moving supplies U-Haul did an excellent job. Tony who was at KOTM Outfitters was super. Thanks, Steve CuddySTEVEN C.
Very cool shop, I could talk to Antonio for hours. So knowledgeable of the area with great tons of knowledge about our hunting and fishing for this areaJARRETT B.
The location of the boxes to get the keys was upstairs near the front door not near the towl dispencer and we spent upward of 30 minutes trying to find it.Jim P.
Site operator unable to get from his home to work on my scheduled pickup day. Didn't answer the phone. Next day, he still was not able to get there, but he called me and told me to take the trailer if I could get it out. It was buried behind a 4' high snowplow bank. I solicited help from 4 volunteers at the Mobil 1 Oil Change center next door, and we dug out the trailer, and, because the area was still snow-covered, they also towed me out of the spot when hooked to the trailer. We did the contract by email.James M.
Smooth transaction from pickup to return. Will rent from this location again if need arise.MICHAEL Z.
Quick and efficientBRADLEY C.
Very helpful at the convenient location. Easy drop-off even after hours I took pictures - they were not neededDominik W.
The owner showed up an hour early to accommodate my needs.THOMAS V.
Always a smile when you walk in here. Customer service is top notch. Always willing to forgive if your a little late. Best u-haul I've ever felt withJOHN K.
The owner is back and running it again so everything goes so much smootherJohn K.
POLITICAL TRUMP SIGNS BEFORE YOU CAN EVEN OPEN THE DOOR! Trump signs inside Owner (?) was not wearing a mask Owner was eating at the counter Vehicle was dirty inside/floor very dirty Windshield poorly cleaned/ caused visibility issues when driving toward the sun on mountain curbs But...the location is a small mountain communityKATHY H.
Jake was awesome. We went to pickup our truck early and Jake was there. He was checking the trucks and said "come on up and we'll get you going early". Everything was fine until Jake realized the computers and UHaul system wasn't working. Jake quickly figured out a way to get us going and we were off to move our son to college. Thanks Jake!Kelly D.
Person we worked with was not wearing a mask, kept suggesting we remove ours and waisted our time talking politics insisting pandemic is a hoax. We won't patronize this store or any Uhaul location based on Uhaul not protecting their customers with reasonable social distancing and mask policiesJim Y.
The truck wasn't cleaned out in the back when we picked it up. Your website for returns after hours really needs work. Your phone system for returns is non existence and difficult to useAnne M.
Originally tried to puck up at Fairplay. This was a joke and waste of effort as uhaul claimed I would get a call which never happened. So I drove 70 mi one way additional.Mark W.
Service was great!tom R.
I got gas just across the street. Filled the tank to 5/8s. Just like I got it. The guy parked the truck on a little bit of an incline and your company charged me $24.00. I am disputing this with my credit company. I took a picture of the gas/mileage when I was on level ground. If you want the picture let me know.WILLIAM L.
Best Uhaul service I've ever had.Matthew M.