I was charged $71 in additional fees including for not having a quarter tank of gas in the vehicle (nothing in writing required that and we picked it up with little gas) and I still put $15 worth of gas in it at drop off. I paid for having extended days and dropped it off within the time frame, yet was charged a late drop off fee. When I went to drop off the vehicle, there was nobody in site and had to walk to the back where there was a young man working underneath a lifted vehicle while drinking a Mich Ultra. He seemed to not know what to do and finally just informed me that "we were good." I will be filing a complaint with the county, OSHA, and BBB, as I don't think I was treated properly and have safety concerns for any "mechanic" drinking on the job. I also left several messages with the site about this yet have not received a phone call back.
Steven K
Parker Truck Auto & Wrecker
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, SC 29527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Bolt stores were excellent very helpful and I would definitely rent from you again
SAVERIO JAmazing service , reserved and was ready for pickup soon as I arrived . Drop off fast and easy . Thank You for Amazing service !
TINA MAmazing owner ! Easy transaction !
ERIN GI was injured because the safety latch on the door was broken. I called customer service who didn’t even try to make it better. Could have given a free day or a refund. Never again will I rent from U-Haul
Steven S