The entire experience was very good.
James H
NN Business Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corpus Christi, TX 78408
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The person at the location needs to be more knowledgeable about renting out U-Haul's. She is also trying to attend to other customers because it is a convenient store. U-Haul needs to train the people that are working other businesses better. Because this location was not a U-Haul place.
Daniel RI reserved a truck that was never came in for my reserved time. I went to the facility two times and waited to see if the truck was in. Staff did not call me, I had to keep driving back and forth, no one answered the phone there. I had paid movers and no truck!!! Lost that money. So the next day, I decided to try again somewhere else. By then, I was out of money, so I had to do the work with my son. I have a spinal injury and it was the hardest move for me on a Sunday. I was told to return the truck closest to me.Then, I was sent a text to return it on the other side of town, to find out that they did not have a drop box for the key. I called you uhaul customer service and told them that the gate was locked. I had no way to put the truck inside or leave the key. The uhaul girl then instructed me to take it back across town somewhere else. I told her absolutely not!!! I am not going to pay mileage and gas to go around and look for a place to park a truck after two days of stress and moving all day in pain. So I had to park the truck on the side of the fence and come back the next day to bring the key. The lack of communication, lack of organization, The lack of knowledge as to what the heck is going on with uHaul was a huge disappointment. It was one of my worst experiences ever with uHaul. I definitely cannot recommend using Uhaul, It's a circus of confusion and ignorance. Terrible experience!!! And Uhaul Does Not give military/veterans discounts anymore.
JAMILAH LThe individual that assisted me was very kind and helpful.
Eric BClean the equipment before renting. Truck had dirt, leaves, debris, and manure in cargo compartment. Truck had cigarette ashes on dash and food debris on floor of cab.
Tavis H