This is the second time I’ve tried to rent from another location closer to me and it had gotten moved. When I called the lady was of no help. I had to drive clear across town from where I am and had to pay for the mileage. Very inconvenient for me. And no one called to confirm. Also when I went to original location and I had to call there was a truck there but they said I could not have that one. Very frustrating and I am very dissatisfied with the whole experience.
CHRISTINE A
My Garage 13th LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corsicana, TX 75110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I got to location said it was open, go to office door, no one there. I called number on the door the lady didn’t know her job. She didn’t understand anything. I told her I was dropping off trailer. She said I could put key in box. I asked her where would the key be? It’s a trailer I got frustrated and it’s pouring down rain. I was soaking wet. Some called, I suppose the office manager. She said drop it prove it’s at her store. .
STEPHEN MNo issues whatsoever! Monica will go out of her way to meet your needs and be hospitable. The whole experience was fast, easy, and affordable; what else can you ask for?
Frank Rwhen I order the U-haul I told the person from u haul where like to drop off truck gave them the address and location. They said okay and enter different place about hour away from where we were located. The place I told them about was across the street from our location. They did not listen to me at all, then charged me for delivery at different place there fault to begin with. so no not happy at all. It was late when drop off no one at location.
CHRISTOPHER SProcess for finding the keys for the rental was a bit confusing but not hard. At this location, you have to leave the padlock on the ground by the drop box which seems unsafe, as anyone can pick it up. We took pictures of this just in case since they will charge extra if the padlock is not there. Hoping this will change in the future and drop box can be installed. Other than that the experience was good and seamless.
Ana S