Lots of dog hair on the seats of the panel van. Can could have been vacuumed out. Long line (40 min wait) to get keys for box van that I booked online the day before. Family tells me it was Sunday so I should expect a line of 10 customers in front of me at 9 am, but still, seemed like there could be more than 2 customer service agents at the front counter.
Moving Truck Rental in Costa Mesa, CA at U-Haul Moving & Storage of Costa Mesa
Moving to or from Costa Mesa, CA 92627? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Costa Mesa.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Costa Mesa
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Costa Mesa, CA.
Cargo vans and pickup truck rentals in Costa Mesa, CA
U-Haul cargo van rentals and pickup trucks in Costa Mesa, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Costa Mesa, CA 92627. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The guys were great & helped us so much!!!
The after hours return process on the mobile phone malfunctioned. Calling customer service was so much easier and faster. Thank you for this option!!
Waited in line for an hour! The longest part of the moving day was the line. The guys working were great but they need more people to help them man the desk. Thanks!
Charge of $1 per mile not specified in rental verbal agreement, though in the lengthy contract. Aggressive given the condition of the truck and the other charges. To achieve $150 for a â€œ$49â€ rental is egregious deception. By comparison, other rental agencies are half or less. Will never return.
Nothing, I think U-haul employees did a great job!
it was easy and the multi ringed associate was very polite.
Seamless and very efficient. Online check-in and return on one of the easiest and best made platforms I've ever used. Excellent equipment, and the technician on the site did the entire install and check. Not sure how they do this for $14.95, but I'm proud to be a patron of this quintessential American institution and family.
It was all good. No improvement needed. Staff was excellent in serving my needs. Respectful and friendly. I have used this location many times and recommend it to friends and family alike.
Great customer service
Your cost per mile is much to high
Everything was great with customer service and delivery of the reserved equipment (10' truck, appliance dolly, furniture pads). However, this location needs much better customer parking. Only 5-6 spaces, which were not available when I arrived to pick up my equipment at 1:00pm. It was necessary for me to park approximately 1/2 mile away.
Check in and check out with your new system was horrendous and very poorly thought out. It felt like I work for . And I should have been the one getting paid. Throw in the employees lack of customer service and you have a bad experience.
Originally my drop off was Campus Dr. Newport location. It was closed. There was no space to park the truck and no gate access. After 45 minutes of phone time with inefficient Uhaul personnel, I was asked to return at a different location. Also, gasoline level at pick up was well overestimated.
Great customer service. Friendly informative.
Fabulous interaction with drop off. I would recommend this location.
I was surprised by how filthy the moving bins we rented were. Weâ€™re not going to eat off them, but a quick rinse of a hose seems like a simple step U-Haul could take.
PLease find my black iPhone with a cracked glass, which may be in the van. Let me know'
Would be nice to have 2 people to check in customers at the opening of the day. I arrived early but still had to wait while the only clerk was working with a customer from scratch.
The pamphlet given for after-hours drop off states it will cost "20.00 for after hours drop-off", yet it was told that it was for no cost. I was not charged, but after a long day of loading/unloading, it was a bit frustrating to deal with the contradicting information. Also, the larger trailer was difficult to 'lift' off the ball after towing. I thought I had to use the crank jack to lift the trailer off the ball, but couldn't figure out how to release it (not like my boat trailer or any other trailer I have experience with), so thank goodness another late hour dropper offer was there to assist. It took three strong people- I could not have done it on my own and should probably be told that (I was told it is a simple release). Also- parking at the location didn't seem clear. Signage told us to drive to the rear, but upon checkout, the clerk told me to park it by the bay I received it from. Again, after a long day, it was not clear with certainty. These are little things that I have learned and will ask about upon my next rental, but perhaps could help someone else.
It's very hard to get in/out of this location if you drive a car there. There's a turnaround drive-way, but no room to park your car in order to pay, so cars will block each other and people can't get in/out. Having space for customers to park their own cars while they pay would be extremely helpful. Service is very slow as well.
Crew very professional and helpful.
Production machine and not for customer experience. The truck was filthy and we couldnâ€™t see out of the windows. But you make it a point that the bed is clean and return it clean. Parking lot sucked and there is no where for customers to park!! I will NEVER come to this place. Look at yelp!! I will absolutely make sure people hear this. Where has customer service gone!! Call me.
Jacob did a great job hooking up the trailer and making sure everything was in working order.