I had to take pictures of the van for return while it was down pouring so that fucking sucked
Caitlyn C
High Ground Action Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The key drop box was not placed in a visible location. I had to call customer service in order to find it.
Mohammed AI prefer an actual store versus an unmanned location and having to do everything through the app. The place was fine, just no one to answer any questions I had. Rating would be higher if it was not unmanned. This is also why I wouldn't recommend it to a friend.
Brian SPick up was easy. Truck was clean and ready when needed. Would definitely use again.
Michael NThe building where pickup was appeared to be abandoned. There was paper covering all the windows and a padlock on the door. There was a sign on the door with a phone number to call for assistance but when called, no one answered. I had to call the main U-Haul number and they were able to get in contact with someone. The guy said he was in the building next door which had no UHaul signage or anything and was actually an airsoft gun range so it was very confusing. The only way I knew it was the place was because the gentleman came outside. The truck only had 1/4 tank of gas which was fine because I wasn't going far but if I would have been that would have been very inconvenient as I would expect the truck to already come with a full tank of gas. I ordered two dolly's but the location only sent me with one as they didn't have more. Overall, I would not use this UHaul location again.
Tijuana G