Contact the customer before the day of pickup to notify them their truck is not available. Also if you send the customer to another location make sure they have a dolly so that the customer doesn't have to drive to another location. Also LAKEEBYA (an Indian woman) the representative who initially called needs customer service training. IF I didn't need a truck I would have definitely went with another company...she was RUDE.
SIDNEY D
Ship Dallas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75244
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Jaylon BRent a Cargo Van only for one day And I only ran 70 miles, the total I paid was 148 dollars, don't be guided by advertising since it's fake. There are other much cheaper options
BORYS GCustomer service person was extremely knowledgeable, courteous, and professional. A Pleasure to do business with!!
TERRY K