The local kids used the Uhaul to hide inside while they smoked and ate food from the nearby 7-11. When I picked up the UHaul there was garbage from 7-11 and cigarette butts littered on the Uhaul floor. There were ash piles on the floor too and the whole Uhaul reeked of smoke. The store was not helpful at all and told me to contact Uhaul customer service. With an impending moving deadline, there’s not enough time to move already and there’s definitely not enough time for me to call customer service. Besides, there’s no other trailers available in town. I tried to suggest to the staff at this location to consider locking up their trailers so the same thing won’t happen to other customers but the only response I got was “I’ll ask my manager to give you a discount or something.” Well, discounts don’t solve this problem and I was never contacted again with a discount anyways. Avoid this location if you can and if you must rent from them, insist on checking inside the trailer first before you proceed with the rental.
DARREN H
Spicy Fusion
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dawson Creek, BC V1G2H6
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Customer Reviews
- 3.5 Average Customer Rating
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Ripped me off when I brought it back. Charged me 19L of gas. But whatever it is what it is
Travis SThe gentleman that manage this place is very nice if he is not at the office you just call the number on the door and he is there in 5 minutes and the registration is quick and easy
Nadine GPretty slow service. Office felt like going into a crack den. Staff didn't seem like they knew what they were doing.
John JLocation did not have many options. The truck I originally ordered was a 26-ft and they did not have it so I only got a 15 ft. This required me to make several more trips, which overall increased the cost because of the kilometers.
Nathan A