None of their systems worked, and it was hard to understand them. They were rude and very unhelpful. I eventually had to get the district manager on the phone to get anything resolved. They didn’t even have a phone for their U-Haul service.
Nathan H
Silver City Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dawsonville, GA 30534
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The sales representative had no clue as hownto do his job. Very unprofessional. I was to pick my rental up at 7 a.m and did not leave until 8:30 am. I was very disappointed.
Patricia SI wouldn't call this a U-haul location. The only vehicle there was the one I rented. I had also reserved an Appliance dolly and did not receive it. When I picked up the vehicle I had to wait about 15 minutes while the staff at the gas station figured out how to work the Uhaul reservation system. As I left the building I asked if the truck full.....and it was barely on 1/4 tank of fuel. (I later learned that the trucks don't have be full....but that was new to me)
Ross CCounter personnel was very unhelpful. They have a very poor cell phone signal so I was having issues with the app. I went inside to see if they could just check me in on their computer. He said he didn't time and he was busy with customers. It was busy time on a Friday after work at a convenience store. He told me to go outside and stand at the corner of the building and I could probably get service there. I finally got all the pictures to upload so I could be on my way. They also didn't have the truck ready with the gear I needed. Dollies and pads, etc. Only suggested I can corporate and get a refund.
Jeff SThe truck was not clean. The AC did not work right . It took a long time to pick up the truck. Had to give another friend name as a reference beside the other one I did online. Had to wait 30 minutes to run the info again on the computer. When I went to turn it in at 10 30 am No one was there to check in . The was no one to tell about the AC problem. I will be file a complaint with BBB.
russell w