Dont mess up my reservation
Christopher A
Vybz Mobile Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, GA 30032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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Easily the worst U-Haul experience I’ve ever had. I originally booked a normal location for pick-up and was changed to this third party situation. The U-Haul was not released to me until 11:20, when my reservation was for 10:30. There were two men on-site, but neither of them were able to release the key. I was given a cell phone to speak to a third man who clearly did not know what he was doing and the conversation took way too long. I returned the U-Haul on the same day and the guy there told me all I needed to do was give him the keys. They didn’t check the U-Haul in themselves so I got an email saying I hadn’t returned the equipment. This required two separate calls to resolve. The reps I spoke to on the phone were very professional and helpful. Despite that, the experience as a whole may have turned me off of using U-Haul ever again.
REBEKAH M