There should be someone from U-Haul on site, this is just some key boxes at the back of a hotel. Our truck leaked and several of our items got wet. Our original truck we reserved wasn't available so we were sent here. Because no one is on site we were unable to get the equipment we reserved (blankets) and some of our furniture got damaged.
ANDREW C
Best Western Premier
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80239
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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GODWIN OThe mobile pickup process is a mess. The app just takes you back and fourth and you won’t get anywhere with it. Should not be given an option for an in person pick up if it doesn’t exist here.
Kaden GOne shouldn't be transferred to the web site when using the app. That would make things easier and more clear.
jayson cI would rate this location even more highly, as the Best Western staff were friendly and resourceful, but a glitch with the online uHaul transaction prevented me from uploading license info and truck condition images. Fortunately the staff member (Lulu) was able to work around this and showed a remarkable amount of patience. Whenever I was given the option to upload images, the website loaded a black screen, and no images could be taken. My device is a relatively new iPhone running iOS 16. My guess is that the website form needed permission to access my camera, but never prompted me to permit such access and therefore the functionality could not load correctly. This glitch caused what should have been a 15 minute transaction to take nearly an hour. May be something worth looking in to with your website developers.
Aaron B