U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Bryan H. on 8/30/2016
Rating: 3 out of 5 stars

the customer rep. was late very rude I will never use this location again he was insulting to me and other customers if he was working for me I would have fired him on the spot

Craig W. on 8/30/2016
Rating: 3 out of 5 stars

The person working Saturday morning didn't open the front door till 7:15 and there was 4 different customers waiting when he opened the door. Just started the day off so I had people waiting on me to start moving.

JASON D. on 8/29/2016
Rating: 3 out of 5 stars

Very difficult location to get in/out of unless coming from one direction (West). Trailer cables were inoperable, fixing took 20 minutes (or more) additional. Dolly that I rented was not put in the trailer as indicated by staff, had to make return trip.

Lisa T. on 8/29/2016
Rating: 4 out of 5 stars

We had a great experience. The guys checking us in were friendly and FAST.

robert c. on 8/27/2016
Rating: 5 out of 5 stars

Employees were very nice, and worked together efficiently. Quick equipment check out and check in. I will use this location again in the future.

Desiree B. on 8/22/2016
Rating: 4 out of 5 stars

Continue to encourage the online check in. It made the process very quick and smooth

Nancy M. on 8/21/2016
Rating: 5 out of 5 stars

They were very helpful and nice.

greg p. on 8/21/2016
Rating: 5 out of 5 stars

My experience was very good, I will use U Haul, next time, I need their services.

Laurie S. on 8/21/2016
Rating: 3 out of 5 stars

We did not receive the equiptment that we had requested. Had requested both appliance and furniture dollies and was sent out with a utility dolly. Otherwise, rental went pretty smoothy - although we had to pick up truck at a different location on a different day than we had requested.

Melvin C. on 8/20/2016
Rating: 3 out of 5 stars

This is a very small facility and a little difficult to maneuver through to even pick up the trailer. Otherwise good service provided.

john l. on 8/18/2016
Rating: 4 out of 5 stars

everything went well for me so no comments on improvement

NICOLAS J. on 8/16/2016
Rating: 1 out of 5 stars

My car got blocked in when I parked it there for 5 minutes to rent a van. Parking lot is often a mess. Will be using different options next time I need to rent a van or truck.

Sybil W. on 8/16/2016
Rating: 1 out of 5 stars

When your equipment breaks down and it takes almost 9 hours to receive any help while my child and pets wait in the heat? Most of your staff was incompetent, couldn't spell or were just plain rude! What uhaul did to my family was disgusting and nearly cost my animals their lives! I will NEVER use uhaul again!

Ron D. on 8/16/2016
Rating: 3 out of 5 stars

The contract said to return to this location, however when I arrived the staff person said they didn't have room and I needed to go someplace else. Fortunately I had a voicemail that also stated this return location. When we attempted to leave with our personal vehicle, the entrances were blocked so I asked the staff to move the uhaul equipment so we could get out and he said to give him some time. Literally after about a half hour I said we needed to leave and I managed to find a way out myself.

Tim S. on 8/16/2016
Rating: 5 out of 5 stars

Overall, a very good experience. Specified 10' truck was available and the staff was friendly and helpful. The truck could have been swept out prior to pick-up, but it was no big deal. Would definitely use them again.

cynthia s. on 8/16/2016
Rating: 4 out of 5 stars

Our experience with one of the employees was excellent in terms of his friendliness, helpfulness, willingness to answer questions, etc. he worked on the weekend when we stopped to inquire about renting & reserved our cargo van & was there when returned. When we came to rent the person that had "general manager" name on his shirt was almost rude and hardly answered our questions. The cargo van worked well for us.

Molly L. on 8/15/2016
Rating: 3 out of 5 stars

Difficult to find an employee for help on a Saturday evening even though they were not terribly busy. Fast check in.

Tilahun G. on 8/15/2016
Rating: 3 out of 5 stars

Driving with miles just improve

Jim W. on 8/14/2016
Rating: 5 out of 5 stars

Greg was a little busy, but did provide great customer service. Greg did a thorough job in inspecting my rental on return, even when he was a little busy. He made sure he was doing his job, for the company and for the customer. Please send Compliments to the Des Moines, Iowa, douglas street location. Good job, U-haul

Timothy H. on 8/14/2016
Rating: 3 out of 5 stars

Apparently customer service is not important with U-haul. The general manager at this location and absolutely no business dealing with customers. Apparently when you are the only show in town you don't need to treat customers with respect and courtesy.

Douglas G. on 8/12/2016
Rating: 4 out of 5 stars

Cramped parking lot to enter, and leave.

Tela R. on 8/10/2016
Rating: 1 out of 5 stars

We had a 9am appointment and didn't get our vehicle until 1045. We were then asked to change to a different vehicle because the one we had rented had a 12 client. We declined to change vehicles and asked for a refund because of the time we waited. The employee advised he would not be able to give us a discount and that i would need to call the manager on Monday. I called the manager on monday and it went straight to a busy signal all day. I tried the main number on tuesday and was put on hold. I decided to not waste anymore time waiting on uhaul. Very upsetting.

Kenneth D. on 8/9/2016
Rating: 5 out of 5 stars

Pushed the insurance after I already said I was covered on my own auto policy. Also, was reluctant to give me a different trailer when it was discovered that lights were not working on the right side. I was told, "you probably won't get pulled over, but I can get you a different trailer if you are uncomfortable". He repeated that a few times, As if the safety and legal issue of an unlit trailer on the highway after dark was somehow an indicator of my personal driving confidence. There were 4 identical trailers with working lights right there and only took a couple minutes to switch. I think the guy was just lazy. Nice and polite, but lazy to the point of poor judgement.

Megan T. on 8/9/2016
Rating: 5 out of 5 stars

The personnel here was great and very friendly!

Cary H. on 8/9/2016
Rating: 3 out of 5 stars

Faster service perhaps with additional staff to start day.