U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Sydney B. on 7/24/2016
Rating: 4 out of 5 stars

There could've been more staff working. one or two at register and someone checking in vehicles to expedite the process.

R Kim D. on 7/24/2016
Rating: 4 out of 5 stars

Great customer service, was met by a friendly person, hooked up quickly. Only issue, make it clear on the web site the size ball that is needed for trailers.

PETE M. on 7/23/2016
Rating: 5 out of 5 stars

Good staff. Had my trailer off before I even talked to anyone to check out. Parking lot is very tight but overall great experience.

Cathy E. on 7/19/2016
Rating: 5 out of 5 stars

The last time I rented from this location, the equipment wasn't well maintained and the center was, um, a dump. This time, both employees were upbeat and customer focused. The equipment was in excellent condition. What a pleasant experience.

Pat C. on 7/18/2016
Rating: 5 out of 5 stars

This store is by far the best to deal with in the metro. Friendly and try to get you in and out.

Teri P. on 7/17/2016
Rating: 1 out of 5 stars

Took me close to an hour to get checked in and on my way. They were very busy and working hard but appeared to be short staffed. When I returned the equipment after hours my car was blocked in, took lots of maneuvering to get out. When I tried to drop odd the key the key fob was to big for the slot. Called the 1-800 number, the First person I talked to was rude, the second was helpful but not what I would call customer oriented. If at all possible I will never use this location again. I have much better experiences with the Watrous location.

Tim M. on 7/16/2016
Rating: 1 out of 5 stars

Your customer service is crap!!!!

brian h. on 7/15/2016
Rating: 5 out of 5 stars

Perfect.

Tina S. on 7/12/2016
Rating: 5 out of 5 stars

No improvements. Representative was very helpful.

Carl R. on 7/12/2016
Rating: 1 out of 5 stars

Site should have moved my truck pick-up when they moved my tow dolly pick-up the morning of my reservation. Was missing guaranteed items from my reservation. Difficult to deal with after the fact to remedy the situation.

Anthony H. on 7/11/2016
Rating: 4 out of 5 stars

The gentleman who rented me the trailer was terrific. He handled the paperwork and trailer hook up in the most competent and friendly manner I have experienced at any U-Haul. Kudos!

Robert H. on 7/11/2016
Rating: 4 out of 5 stars

Nothing, you're team in Urbandale is friendly, quick with the check out/in process and professional in their approach to customer service.

Branden S. on 7/10/2016
Rating: 4 out of 5 stars

I had an after hours drop off an never met anyone or stepped into the store.

jim f. on 7/7/2016
Rating: 4 out of 5 stars

nothing

Briana B. on 7/7/2016
Rating: 5 out of 5 stars

Extremely efficient process. Thank you!!

Allen J. on 7/6/2016
Rating: 5 out of 5 stars

The clerk was not at the front desk when I arrived so I went looking for him. He was great to work with once I found him but it would have been nice to have someone at the front desk or ready to walk up front when someone arrives. I think he was the only person working that day so kudos to him for holding down the fort. I think maybe you just need at least 2 people at this location. 1 for the front desk and 1 for everything else.

Michael N. on 7/6/2016
Rating: 1 out of 5 stars

Staff did not check my rental in for two days.... I Was charged for an extra day DESPITE having returned the rental 2 days prior... THE SAME DAY I PICKED IT UP! UHaul will not be getting anymore of my money St

Amy P. on 7/6/2016
Rating: 1 out of 5 stars

My online quote was different than what was presented to me that day and the employee was not helpful. There is NO parking. Have to park in mall lot and walk across 4 lanes of traffic.

Susan H. on 7/5/2016
Rating: 3 out of 5 stars

The employee that assisted me provided OUTSTANDING CUSTOMER SERVICE. His name was Joey. He was professional, friendly and happy to help even though he was working on a holiday, July 4th. Great service!!!

VIK C. on 7/4/2016
Rating: 4 out of 5 stars

The customer service this time was better than before. In the past, I have had not so good experience at this facility. The employee this time was courteous and I was out of there in short amount of time. The vehicle was clean and ready.

Jeffrey R W. on 7/4/2016
Rating: 3 out of 5 stars

The Gentleman running the store was friendly, helpful, and efficient. This is the 3rd time he was working while we were renting a truck. He took the time to call to let us know we had left our tools in your truck. He also found a set of our keys and took the time to call us! This guy is the reason we'll be back to this location the next time we need a truck.

michelle s. on 6/30/2016
Rating: 4 out of 5 stars

Long wait to be helped when picking the vehicle up, even when I had checked in online in advance.

DEO G. on 6/29/2016
Rating: 4 out of 5 stars

CUSTOMER PARKING SPACES ARE LIMITED.

Nathan G. on 6/29/2016
Rating: 1 out of 5 stars

I asked for 12 hours and was told I could have 5 when I showed up to the location. I was told I would get some sort of confirmation and didn't receive any notification of less than the time I requested. The vehicle was filthy and it was necessary to sweep and clean it out before it could be used to move anything. My experience was the worst I've ever had from a uhaul or any rental company.

Robin B. on 6/27/2016
Rating: 4 out of 5 stars

Bigger parking lot for drop off after hours.