The guy who helped me was amazing! He was very personable and friendly. He is the reason I'll be back!
Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale
Moving to or from Des Moines, IA 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.
Cargo vans and pickup truck rentals in Des Moines, IA
U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I have a dispute with my bill and have received no reply to rectify the problem.
Had trouble using app but was returned on time
The gentleman that helped us had an unruly customer just before us and he dealt with that person very well considering that customer was demanding and inconsiderate. The employee kept his cool, helped us very nicely and resolved the other customers problem (which was the customers fault not the employees/shops). We will definitely be back!
I've had several experiences with U-Haul over the years, including this particular location in Urbandale, IA. This was the best experience in working with U-Haul I've ever had. The equipment was on-site, on time, and in perfect working order. The staff were knowledgeable and professional. My past experiences with U-Haul left me vowing to never come back; however, this experience was everything I expected. Nicely done.
The check in and out process was so easy. Great experience.
Staff efficient, courteous, and helpful. Good job!
Staff did a great job!!!!!!
Larger lot, parking is terrible and entering and exiting difficult. The manager is very helpful and a very hard worker to make a move less stressful.
The manager checked me out, he was great. The woman that checked me in was nothing less than a total bitch. I parked in front due to a pick-up with a trailer in the driveway, this location is small & access is limited. The woman that checked me said I had to park the truck in the lot, I advised of the truck & trailer in the drive, she acted pissed off, took the key & stormed outside. I mentioned to another customer who was waiting she's probably more experienced with this locations small lot. When she returned she was talking to the customer I just spoke to, and in a loud voice was saying "there was all kinds of room in the drive", I said to her you are more familiar with this location than I- she said in a nasty, disrespectful tone, "Sir that conversation wasn't meant for you!" , so why the hell did she say within ear shot of me ? This person needs a day off without pay to reflect on her lousy customer skills, and some additional customer service training! I will NEVER return to this location ever, nor will I recommend it to anyone. I have never been treated so rudely in my life, there is no excuse to ever treat a customer in this manner.
I brought it back a day early, never got an email with my receipt. I called to get one and turned out to be mass confusion. Then got a call later wanting to know why I had not brought the truck back? Still got charged for 2 days and now got a charge for $39. Most messed up place ever and not sure when I will ever get a refund. Paid $142 for less than a 1 day rental. Ridiculous and I shouldn't have to go thru so much just to get my money back.
Staff was very knowledgeable & helpful. I will definitely use them when I ever have the need to rent again. Excellent customer service.
Ernesto was helpful and on top of the game! Great customer service!
I did the online early check-in so when I got there, it was really quick to get signed in. The truck worked great and it was quick and easy to sign the truck back in. I highly recommend the Douglas Ave. location. They made the horrible process of moving a little bit better :)
The manager on Saturday was awesome. The return process was good also.
They have a mask requirement but 2 men walked in after me, stood directly behind me with no masks on and nothing was said to them.
I booked online at a close location. They then called me and told me I would have to go to one further away but wouldn't give a credit for the much further drive. Absolute BS. Location and truck were in decent shape but getting in and out of this location is challenging.
Staff was extremely helpful, friendly and we had a great experience here!
This location does great with the space they have available. If their lot was just a little bigger it would be nice but they organize it well. The staff was very helpful and friendly though so it was overall a great experience.
The auto check in and out did not work. System could not find my phone location either time. When I picked up the truck I had to go inside, employee said they have had a problem with the location app. Not an issue than,but I returned after hours. Had to call 800#. Took an hour to return the truck.
i could not get out of the parking lot once I pulled in. For this reason I could not pull out to fill the truck with gas. I was charged extra for not filling up the truck with gas. I would have filled it if I could have left the parking lot.
Staff was great very nice people! Will rent from heree again.
Michael was a 5 star employee during our visit. He was well informed, very professional and went above and beyond throughout our interaction. The equipment was ready to go and well maintained. We will be using this location in the future and suggesting this location to anyone who asks.
I ordered a cart to be able to move things easier it wasn't in the truck but that's it