Did an after hours drop off. Everything was self explanatory. The return process was quick and easy. The communication with the mail store with uhaul is lacking. Uhaul called me two days later to see if I still had the truck. I returned the truck the same day it was rented. I completed the return through the text message, but was still called because the mail store didn't do their part. Nevertheless, I'd repeat the process again. It was easy and hassle free. A bit pricy, but what isn't these days. Truck was nice and clean too...
COURTNI A
Mail Central
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Douglasville, GA 30134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I usually use Penske because they have a liftgate and I usually need a gate. Yesterday I did not need a liftgate and went to U-Haul and you are considerably more expensive. I did call corporate to see if you had any additional discounts and was not able to get additional discounts. Unfortunately, I will not be returning to U-Haul.
MICHAEL AThis was not the original location. my location was originally the Hwy 5 address Douglasville Ga. Which was additional 17 miles away. The store representative was so rude after she told me my reservation was moved to Paulding County . The transfer cost me additional estimated 30.00 dollars. I was not given an option because I was told at the last minute. It caused all time of moving issues,time and money. We miss the appointment with the. utility company to turn on the gas . My daughter sleep there with no hot water. So it was a terrible experience. How ever the Ridge Rd location tried to make it right. But could so U-Haul service was poor at best
ANTHONY STruck needs to be checked out , area manager needs to get on same page with the store and put notes in account when he talks to customers . Location sucks
Kamal HN/A. Everything was perfect. 😎🔥
Joseph H