The establishment was unprofessional. When we returned the Uhaul, the owner was conveniently in the shower and unable to process our return. We had to leave with the “promise” that we would get a receipt emailed. We were then overcharged mileage by 10 miles.
Keri M
Extended Stay Inn & Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marion, IL 62959
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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My pick up time was at 9:30 I get there and there no one at the office till after 10. On top of no o e being there when someone shows up there RUDE, DISRESPECTFUL, the truck or the equipment was not ready or available, they .are you feeling like your inconvenience them on top of the rudeness. Also they where told I would being paying cash when I returned the truck they billed my card before the truck was even RETURNED.Had all wrong INFO and billed over the amount it was. Now I have to call U Haul to get my mo ey returned due to being over billed and they REFUSED to give me a RECEIPT.
TAMI M