I needed a Uhaul on Memorial Day 2025 to pick up some furniture located 30 miles away. The first Uhao dealer (Teton Valley Storage) I scheduled through had the truck ready at their lot but nobody was available to check me in and give me the keys (holiday, understandable). So I was told via phone call that I would need to use the uhaul.com/share app. That would be fine if the app worked! I arrive at the dealer lot, the truck is there, but I couldn't access the keys because the app is tellimg me I'm at the wrong location. Fact is, you had the wrong engineer design your app! Uhaul should test and fix its apps befire inconveniencing customers with half baked technology.... I was on a time schedule with the furniture seller. Thank goodness for Teton RV Repair/ Michael. He provided a phone number where he could be reached via text and he also had a 10' truck qt his lot. Michael transferred the reservations and took care of me on a holiday - outstanding service and much appreciated! Otherwise, the experience would have been a disaster.
Edwin G
Teton RV Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Driggs, ID 83422
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Customer Reviews
- 4.0 Average Customer Rating
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very poor process and service. and you made mistakes on my bill
Paul MThe location is in a field with a house and not well maintained. The trailer was dirty and had grease all over it.
Kelly SIt was muddy due to rain but not much you could do about it
Jim KI was charged for 5 days of rental when I only had the truck for 2 days. I am not happy and demand this be rectified immediately.
Rex F