Had a contract to pick up at 4:30 PM when I got there no one was there. I called. He said he was off today that I had to use the app. Nothing in the contract told me I had to use the app and your website is terrible when we tried to sign on the app. The whole page moved up and down so that you could not sign and that was just one of a plethora of problems we had trying to get our truck and then we did not have the blankets or dolly that we had requested.
Donald H
Johnson Wreckers Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dublin, GA 31021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The young man at this location went above the call of duty & truly is a guardian angel in disguise. Simple words are not enough to describe the kindness this man extended to me & I WILL pay it forward. He has restored my faith in customer service personnel as well as in mankind. May God continue to shine bright around that gentleman. Only suggestion for improving service for next customer is consider posting a sign stating location is at the end of the drive, similar to what they've got on their website but hang a hard laminated copy at the front door of the U Haul office for us old school individuals trying to conduct business online in the middle of the night.😉
Tammy SAdded bogus charges that I didn't have in my original online order
Ethan DReceived new trailer. Total time lost about 3.5 hours
JEFFREY TWe were simply satisfied.
Thomas Y