It was very clean from the outside but wasn't opened when we returned so ...
Moving Truck Rental in Dubuque, IA at BK Diesel Rental
Moving to or from Dubuque, IA 52002? Get FREE truck rental rate quotes at BK Diesel Rental.
Get FREE moving truck, pickup truck and cargo van rental quotes at BK Diesel Rental
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Dubuque, IA.
Cargo vans and pickup truck rentals in Dubuque, IA
U-Haul cargo van rentals and pickup trucks in Dubuque, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Dubuque, IA 52002. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Check-in seemed to take longer than it should have, especially for you guys texting asking to do a contact-less check-in. Although I never got any additional information to complete it that way, so I had to go into the store anyway. Clerk was very friendly!
Only thing worth mentioning is that the left hand speaker on the radio would frequently cut out. [I know -- big problem. Gotta find something to complain about. Wouldn't want you to get complacent. :) ] (Oh, BTW -- Would love it if this location could get a cargo van available. Since I rely on the bus, the only U-Haul location in town with a cargo van available is difficult for me to get to.)
I bought the 25.00 scratch and dent protection and was told by the rental place not to worry about walking around it and taking pics. When I turned it in the person accused me of hitting something. I seen the scratch that they were talking about when I left. If I would have known that this would be a problem when I turned it in i would have taken pics of the whole trailer. Thank you will not be back to BK again
Allow local dealers to give early drop off credits when equipment is returned early with many unused miles.
BK Diesel was a great place to rent a U-Haul. Store employees were wonderful!
It was nice that they had 24hr drop off. I could take my time to unpack things.
Gentleman that helped us was very helpful and knowledgeable of what he was doing, which streamlined the entire process.
Great customer service
Uhaul told me location would be open. Turns out they've never been open Saturdays. Then we struggled to get connected with remote drop off app site. Called uhaul for help. Was told I would be waiting 15 mins. Never did get connected to help. Fortunately, was eventually able to connect to drop off app site. Otherwise, uhauls solution was for me to wait until the drop off location was openâ€”2 days later. Shockingly bad customer service. Wont use uhaul again.
Make sure pictures are taken before the customers leave of the vehicle and don't accuse them of previous damage.
Customer could be notified that they need to verify the return by taking a picture of the odometer and gas gauge before locking the truck and depositing the key in the lock box.
I had major issues trying to return my equipment. No issues at the location but with your website. It would not let me finalize the return. I tried calling and using the chat app with no response. After moving all day the last thing you want to do have is sit in the uhaul parking lot waiting to get confirmation on returning your equipment.
You could not improve anything. Reservation, pre-rental contact and pick up went quickly and smoothly. Truck ran great.
Inquired about aaa or veteran discount availability and the employee suggested I contact corporate?
Scott did a great job.
All these questions are the low bar, every national rental place would do well on them. Let's talk about why I won't rent from uhaul, if possible, next time I get a chance--and that's the fuel refill policy. The policy should be a full tank, not a quarter one.
All employees at this location should be trained on uhaul procedures. The first person I called said it wasn't his responsibility and would have someone call me. The next person called me back but misquoted me unit availability and rental rates. The actual employee (#3) I rented the unit from misinformed me of the size of the storage area causing trouble in transporting my cargo.
Really superb euipment and very clean.
Make it as easy to rent from our corporate contract; pre check in is a night mare program. It does not work. We sped 2 hours per rental vehicle trying to process check in paperwork. SB able to quickly process go and roll. We are FedEx contractors. we cannot afford the time it a takes to process rental paperwork when picking up a vehicle. We should not have to rent a street pricing to convenience UHaull. it is and unfair dis-service to JP Whites Corp Team and Contract Customers!!!! Helen Sullivan Owner AO Timely Logistics Inc email@example.com 480-482-0135
The truck was not running particularly well. It had some issues with gears and getting up to speed both when empty and when loaded.
Scott is a rock star. He is so awesome to work with So knowledgable and wonderful at customer service
Checking the van out on Sunday, 6/6/20 was not easy, and it took over 30 minutes. It was very frustrating.
Worker oversold us on two-way trip when a one-way trip would've been cheaper and more effective. He was also rude.