Customer service did not transfer my appliance dolly. I had to change my reservation to go completely out of my way for pickup. Horrible experience with UHAUL! Not necessarily the pickup or dropoff locations fault. I am throughly upset about my experience and would have rather used a trailer to move my belongings. The truck itself would not stay on the road. The front end was COMPLETELY wore out. I was nervous to even drive it.
ASHLEY DAVIS
Automotive Service Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Dorado, AR 71730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Please read my review above!
Richard MeshellMr. Tittle was extremely helpful. I made it 10 mins before he was suppose to close run into a issue with my reservation but he worked it till he got it done & 45 mins later I was able to drive off! Thank you so much for the help!
Nicole JonesGreat customer service
GARLAND GILLThis non driveable truck was dropped off at a Pawn Shop and again the Customer Service was horrible. The rude female made it clear they was a Pawn Shop and nothing to do with un-serviceable truck dropped off there. At first I didn't think she was going to let us turn it in because she said she didn't know where she was going to put it. I'll never rent anything from U-Haul again.
LARRY WHITE