Really unprofessional. The rental was a side hustle and felt that way. And the inaccuracies cost me money. They were quick to call it full when it was barely over a half tank, but also quick to charge me when I brought it back at 2/3 of a tank. Not sure if it was lack of concern or trying to make some extra money. I've rented from other non-Uhaul owned shops and had much better experiences. I would not go back here.
JON S
Rt 106 Enterprises Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Easton, MA 02334
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Customer Reviews
- 4.5 Average Customer Rating
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1. Really need a sign at the location that indicates the office door. 2. The UHaul site is absolutely horrible to navigate. 3. Really need to do something about the quick pickup. It's anything but quick. I love the ability to pickup after hours, but it was pitch black at 9 pm and the foolish site wants me to take photos of the truck. I couldn't figure out how to get the code to the lockbox. I didn't know to click on the picture of the truck. Perhaps just a simple tab that says pickup? The location is convenient and the lady there was great!
Michael Heasy peasy !!!!!!!!!
MANUEL PVery uncomfortable situation to talk into. Office wasn't in a professional or business environment as every other rental office I've been to. I was redirected to the house next to the garage where"the lady inside" handled rentals. She walked me through her dark home to the back room that's covered partially to an office. Other renters arrived and when they were let in had to line up through her home. One person I spoke with agreed it was weird. Deeply uncomfortable situation to be in. Rang the doorbell when I returned and no answer. So I wandered through the garage outback to find an office back there where she was sitting. Didn't say anything about it as I just wanted to get out of there. Also didn't like having to leave my truck there (in her front lawn) while I took the rental over night for early morning use. I'll be sure to never use this location again and have already shared the info with my coworkers.
JASON BNice truck 🚚
JEAN B