I scheduled it for the Ownings ,Md location for pickup since it was 5 minutes from home. Without notice I had to drive 45 minutes to and from to pick up. Im was not happy about that since it delayed my packing time They had plenty of notice to move truck to Ownings location. I didn't even get to see Uhaul person they have gas station attendant call Uhaul on phone . Not a way to do business .
Marcella F
Edgewater Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edgewater, MD 21037
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Customer Reviews
- 3.5 Average Customer Rating
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The drop off location was a small gas station, which was more of a head shop.
Addison BThe gas tank was empty, but I didn’t notice it at the time I took the picture because the truck was on a hill. The fuel gauge panel reflected 1/4 tank, but as I drove away, it moved to empty. I returned the truck within the allowed time. I have a video as proof, yet U-Haul is charging me for an extra day. When I originally rented the truck, I asked for dollies and blankets. When I arrived to pick it up, they didn’t have any available. I have four contracts. The last one reflects the changes, but when I returned the truck, they used the first contract and are charging me for the missing items. U-Haul is a disreputable company that tries to rip people off. This kind of practice should be a crime. I would rate this as one of the worst rental experiences I’ve ever had.
DANIEL BThe drop off location was also out of my way to drop that off.
REGINALD LNo body was there at 9 am so it was just a dropoff.
LANCE D