Check in process was easy and friendly. Not happy that my pick up point was changed to this neighborhood pickup. All my plans were to pick up from the main facility, not the neighborhood. Only other issue was that the individual told us that we can drop off at any location at the destination, not just the one selected when we booked. We just needed to call ahead to make sure they can accommodate it. Therefore, we called one neighborhood drop off and the person indicated that they were willing to accept. However, when we showed up with the rental, we were informed that we had to drop it off at the originally booked location. It caused us to have to travel cross-town and added unnecessary mileage which now put us over our allotment. U-Haul should make sure that these neighborhood pickups should be clear on what the policies are and not give misleading information.
Dennis Y
6 As & J Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6E6C9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Upfront, Fair pricing, simple pick up and drop off instructions
Kelly ZShe provided us with impeccable service :) thank you.
Muammer KGood customer service provided by Lynn.
Terence COption on pickup time
Jean L