They did not have the equipment I ordered and paid for but they didn’t take any money off the order
MADISON A
40 West Carroll Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellicott City, MD 21043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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They overcharged me. My reservation was for $60, I was charged more than double for no reason. They charged me for things I never got. They gave no explanation.
Jenniffer CCheck in very slow
MARK STrouble started from the beginning. They couldn’t find my order and they did not accept my driver’s license even when I uploaded it. They manually made changes which ended up adding different options i had not selected. On return, they did not send me the receipt while I was at the location insisting that they will review the mileage etc later and send the receipt. When I received the receipt finally I saw all the additional options and charges related to them. They knew this and tried to give some random dollar amount as refund much less than the total of the options. On calling and speaking with them multiple times they said I should come and take cash refund of again another random dollar amount but not the whole amount. Sketchy shady business practices. I will not rent from here again
TARUN S