this uhaul place clerk told me no free laber here. i had to to lift the 5 by 8 trailor and hook it onto my suv . i hooked it up and called uhaul custimer service to ask what is going on? i explained my situation to the uhaul custonmer service and ask to talk to manager or superviser then he transfered me to another u haul customer service but this person made it worse he said some places dont hook up the trailor for you he lied in my face tried to gove me 20 dollars so he can brush me off to the next customer service. i asked to talke to the manager or auperviser again then he transfer me to the next customer service which this person ask how can he make me happy. i said give me 50 dollars for all the work i did and he lied that 50 dollars will go to my bank account he said it will take 2 days to recieve never got it. i had to drive that trailor to uhal storage of everett to have them check the equipment. no rubber peices to lock the hook on the chains. licence plate light went out check the air pressure. this place did it alltotal 1 hour 30 mins to get the uhaul trailor very disappointed.
CHALEOMCHAI K
76
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Everett, WA 98201
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Customer Reviews
- 2.5 Average Customer Rating
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I made my reservation online. I also was approved verified and paid online. All I had to do was walk in. Show them the screen on my phone. And they should have handed me the keys. Unfortunately, it took an hour and almost a 1/2 of arguing and threatening with police. Just receive the keys. So they put my move an hour and a 1/2 behind schedule.Then upon daylight hours, I noticed that the truck was completely filthy.Full of dog, hair and bird c*** all over it.The back was not swept out virtually any and everything was wrong with that
Nicholle JThe proprietor couldn't drive the truck. Communications were marginal. I asked for a printed receipt and couldn't get one.
CARL DNot the cleanest or friendliest drop off. Associate did not believe us that we were supposed to drop off there. Dropped off on Saturday morning and it wasnt completed until Tuesday afternoon. No place to drop off keys and associate just stood outside with arms crossed staring at us while we tried to determine what to do. Not sure we’d recommend this location
Sloan R