I booked the pick up at the Everett store and twice you guys relocated it to some ghetto gas station thing and that is what I was actively trying to avoid. Hence my booking at the U-Haul STORE. The truck did not want to shift gears properly even when no load was in it and would essentially burn up gas by having higher than necessary rpm. I've used U-Haul before and this was not pleasant. If I book a pick up at a SPECIFIC PLACE that's where I should be collecting it from. I couldve had the vehicle returned 12 hours earlier for you if I did not have to pick up at the location that it was changed to. A place that did not have a key drop off except in the store and the store was closed. Do better and when a customer wants to pick up at a specific location don't change it twice.
MATTHEW D
RT Grocery Corner
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Everett, WA 98203
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- 3.5 Average Customer Rating
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Store #26744 RT Grocery Corner 6732 Beverly Blvd, Everett, WA 98203 They are a neighborhood dealer for U-haul. We rented a truck from them yesterday for 6 hours. They told us we could leave my car (Honda civic) at the business (RT Grocery Corner) while we rented the U-Haul truck. There are NOT any signs indicating “no parking” there. The owner lied to us. And again, in person, face to face, they verbally said we can park there- free of charge. He immediately called his friend from this towing business (they are both Arabic) to come take my car away, right after we left and gave him our business with the U-Haul rental! Hours later, when we got back to the business at around 8pm, we had to go to Road Rescue Towing and pay hundreds more dollars just to get my car back. We were told this wouldn’t happen. I am being taken advantage of due to my race being a legal Mexican American Citizen! Towing business address: 2415 40th St Everett, WA 98201 United States These guys are scammers and nobody should be victim to them!
YARELI HVery good customer service and nice store management and great service
SUJITA GThere was no ramp in the U-Haul. There was only one headlight that worked. No taillights and no backup lights.
KRYSTAL TVery friendly and professional.
Phillip R