I could not get cell phone service for the online pick up. I called U-Haul on my boyfriend’s phone because he could get service but we couldn’t do the pick up on his phone because it is a flip phone, to explain what was happening and the representative couldn’t understand that I was at a storage unit facility that didn’t have an office so no one was on site. And that the reason why I couldn’t get service was because I was surrounded by corn fields in the country not close to an actual city. Since the representative could not help me I started walking around the storage unit facility trying to get a signal. It took me 45 minutes to get to the part of the site that gave me the code to get the key.
Amber B
Hometown Express Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairmount, IN 46928
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